Returns & Exchanges

At GIZIA, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, you can return or exchange any unworn item with original tags within 14 days of delivery.

1

Initiate Your Request

Log in to your account and navigate to the 'My Orders' section to select the items you wish to return and obtain a Return Authorization.

2

Prepare Your Package

Place the items in their original packaging, ensuring all designer tags, security seals, and accessories are included to qualify for a full refund.

3

Ship the Items

Affix the pre-paid shipping label provided in your package and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing